Entitlements (Coveo for Commerce)

This is for:

System Administrator

This article presents the index item storage and recommendation limits associated with the various Coveo license types and Coveo for Commerce editions.

Storage

The storage allocation for a Coveo customer is limited to a certain number of items per Coveo production organization. An item is primarily a catalog product, variant, or availability item, such as a store. Since Coveo is a unified index, an item can also come from outside of the catalog, such as an HTML page, a video, or a PDF document.

Items are allocated to each customer based on the queries per month (QPM) specified in the purchase order and information in the following table. Coveo’s QPM estimates are based on the information shared by customers, depending on the use case and the customer’s search page’s current traffic.

Note

Customers onboarding with Coveo after October 1, 2022, who exceed their item limit will be allowed a limited overage, then blocked from indexing new content or refreshing their index content unless they purchase additional items from Coveo or delete content from their index. Purchasing additional items is only available for the Pro and Enterprise editions.
Allocation type Item allocation per Coveo for Commerce edition
Pro Enterprise
Per 100 K QPM
Included 25 K 50 K
Additional Minimum increments 500 K 500 K
Limit 1 M1 60 M

1. For a greater allocation, contact Coveo Sales to upgrade to the Enterprise edition.

Example

Enterprise edition with 1 M QPM, item allocation: 50 K items/100 K QPM * 1 M QPM = 500 K items

Recommendations

The Coveo Machine Learning (Coveo ML) Product Recommendations (PR) feature takes advantage of Coveo Usage Analytics (Coveo UA) to suggest relevant products to end users based on their past and present interactions with your Coveo-powered commerce implementation. See Product Recommendations.

Each Coveo for Commerce customer is allocated a limited number of recommendations, expressed in recommendations per month (RPM), per Coveo production organization based on the purchase order and information in the following table.

Allocation type Item allocation per Coveo for Commerce edition
Pro Enterprise
Per 100 K QPM
Included N/A 500 K
Additional purchase minimum increments N/A 500 K
Example

Enterprise edition with 1 M QPM, recommendation allocation: 500 K RPM/100 K QPM * 1 M QPM = 5 M RPM

Product Listings

A product listing page (PLP) is a curated list of products that aren’t generated by a user search query. Product listings provide various functionalities to configure the list of products for each of your commerce catalog landing pages.

Allocation type Item allocation per Coveo for Commerce edition
Pro Enterprise
Per 100 K QPM
Included2 100 K 200 K

2. Only available for clients that have signed with Coveo for Commerce after October 1st 2021, contact Coveo Sales for more information.