Zoovu
Zoovu
You can integrate Zoovu with Coveo to carry shoppers from Coveo product discovery into a Zoovu guided-selling or configuration experience. When Coveo surfaces a product that needs to be configured, your storefront hands the shopper off to Zoovu, so they move from finding a product to building a valid, orderable version of it.
About Zoovu
Zoovu is a guided-selling and product-configuration platform for commerce. It asks the shopper about their needs, then guides them to a valid, orderable configuration of a product. Zoovu suits products that can’t be bought as-is, such as those that need the right options, compatible parts, or a specific combination of settings before they can be ordered.
Why use Coveo with Zoovu?
Coveo and Zoovu cover complementary parts of the buying journey: Coveo helps shoppers find the right product, and Zoovu helps them build a valid, orderable configuration of that product. Using them together means shoppers get a single, continuous journey, from figuring out what they’re looking for to configuring it correctly.
Recommended integration architecture
This integration is a storefront-mediated handoff: Coveo powers discovery on the storefront and returns products along with catalog data that marks whether a product is configurable.
When a shopper selects a configurable product, the storefront reads that catalog data and launches the matching Zoovu guided-selling or configuration experience, passing along what the shopper has already told Coveo. Your transactional system of record (for example, a commerce backend such as SAP Commerce Cloud, together with any configure-price-quote (CPQ) system) remains authoritative for final validation, price, availability, and the order.
Because Coveo and Zoovu don’t connect directly, your storefront provides the connecting logic that reads Coveo’s product data, selects the matching Zoovu experience, and launches it. For how to build this logic, see the Integrate with Zoovu article.
The following diagram shows the recommended Zoovu integration components and their interactions.
1 |
Coveo product discovery surfaces the right product and indicates whether it’s configurable. |
2 |
Your storefront’s connecting logic reads that information and offers configuration for products that need it. |
3 |
The same logic determines which Zoovu experience matches the selected product. |
4 |
Your storefront launches that Zoovu experience, which guides the shopper to a valid configuration and returns the result. |
5 |
Your commerce backend or CPQ validates the configuration and confirms the final price, availability, and order. |
6 |
Coveo Analytics records the resulting purchase and attributes the sale to the discovery solution that led to it. |
Integrate Zoovu and Coveo
The implementation details, including the catalog data contract and the storefront logic that launches Zoovu, are documented in the Integrate with Zoovu article.