About Coveo system issue notifications

This is for:

When there’s an issue affecting the Coveo Platform systems, you’re notified through the home page of the Coveo Administration Console. A message at the top of the page, above the Watchtower section, explains the issue.

Coveo Administration Console home page showing a system issue notification

In addition, an icon appears in the Administration Console header:

Alert icon in the Coveo Administration Console header

Coveo system issues affecting multiple organizations are reported on the Coveo Status page.

It’s possible that the service is affected only in a satellite region. In such cases, the traffic falls back to the primary region.

To increase resiliency, consider a multi-region deployment. If your organization is deployed across multiple regions and the service is affected in a satellite region, the search requests fall back to your primary region.