Additional services from Coveo (legacy)


This content was effective prior March 25, 2021. See Coveo Customer Support and Success Guide for the latest version of the guide.

There may be times when additional resources are required to solve a customer’s case. Coveo Support can work with the Coveo Professional Services Organization to ensure a reliable hand off of your issue.

Coveo Professional Services

Our knowledgeable, experienced, Professional Services team is committed to providing high-quality service to our customers. Whether you need help with installation, configuration, leading practices, migration, or customization you can trust Coveo Professional Services to deliver powerful results. (see Professional Services).

Coveo Training Services

Our Training Services team has a wide variety of experience and training options available to you. Whether you need us to ease on-site training at a location or you want to take advantage of our on-demand product training, visit for more information.

Additional information

This guide contains proprietary information, which is protected by copyright. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s internal use without the written permission of Coveo Solutions, Inc. Any capitalized term used but not defined herein shall have the meaning assigned to it in the applicable Coveo Customer Support and Success Plan. This guide is for informational purposes only. It shouldn’t be construed as a legally-binding document and doesn’t contain any representation or warranty, including as to the level of services to be provided by Coveo. Only the official version of the policy referenced in a Coveo product subscription document will be applied by Coveo’s Support Team.

Changes to Customer Support and Success Plans

Coveo may change its Customer Support and Success Plans from time to time at its sole discretion, provided however that the level of services initially purchased by each customer shall not be materially decreased.

Coveo Solutions Inc.
200-3175, chemin des Quatre-Bourgeois
Quebec City (Quebec), G1W 2K7

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