Validate Connectivity of the New Hosts

To validate the connectivity between the Sitecore instance and the Coveo Platform, you can use a Coveo-powered search page from your site. If you don’t have such a page:

  1. Browse to http://<INSTANCE_HOSTNAME>/coveo/rest.

  2. Review the server response. The server should reply with a JSON response similar to this one:

     {
       "totalCount" : 171248,
       "duration" : 155,
       "indexDuration" : 109,
       ...
     }

    In this case, the REST endpoint returned results, so Sitecore can successfully communicate with Coveo.

  3. If the server doesn’t respond or gives you an error, check if all needed ports are open (see Validate Routes And Ports).