---
title: Coveo for ServiceNow 2022 releases
slug: 'q8bb0001'
canonical_url: https://docs.coveo.com/en/q8bb0001/
collection: coveo-for-servicenow
source_format: adoc
---
# Coveo for ServiceNow 2022 releases

This page presents the release notes for Coveo for ServiceNow updates released in 2022.

## December 2022 release (22.2.1)

### Add the Insight Panel to a CSM Configurable Workspace interface

You can now add the Coveo Insight Panel to a CSM Configurable Workspace interface in ServiceNow.
The Insight Panel provides agents with a Coveo-powered search interface and proactive content recommendations directly in the record they're working.

[Learn more](https://docs.coveo.com/en/2113.md#add-the-insight-panel-to-a-csm-workspace)

![Insight Panel in a Configurable Workspace | Coveo for ServiceNow](coveo-for-servicenow/coveo-for-servicenow-configurable-workspace-insight-panel.png)

| Issue | Description | Documentation |
|---|---|---|
| SVCINT-1878 | Support the Coveo Insight Panel in a CSM Configurable Workspace interface | [Add the Insight Panel to a CSM Workspace](https://docs.coveo.com/en/2113.md#add-the-insight-panel-to-a-csm-workspace) |

## April 2022 release (22.1.9)

### Support for localized strings in the Coveo JavaScript Search Framework

Coveo for ServiceNow search interfaces now leverage the default localized strings in the Coveo JavaScript Search Framework.
This works by default if your ServiceNow language ID matches the language culture file key in the Coveo JavaScript Search Framework.
If not, you can use the new `getJsUiCultureMap` extension point function to map to the appropriate language culture file.

[Learn more](https://docs.coveo.com/en/3227.md#getjsuiculturemap-function)

### Support for ServiceNow San Diego

Coveo for ServiceNow supports the ServiceNow San Diego release.

| Issue | Description | Documentation |
|---|---|---|
| WORK-1346 | Support for localized strings in the Coveo JavaScript Search Framework | [Use extension points to customize your deployment](https://docs.coveo.com/en/3227.md#getjsuiculturemap-function) |
| WORK-1531 | Support for the ServiceNow San Diego release | N/A |

### Bug fixes

The following table lists a bug fix for the April 2022 release (22.1.9).

| Issue | Description |
|---|---|
| WORK-1101 | Fixed an issue in the Coveo Insight Panel whereby removing a previously selected filter using the "X" in the filter breadcrumbs caused a new record form page to appear instead of removing the filter. |

> **Note**
>
> Release notes for versions of Coveo for ServiceNow released prior to 2022 have been archived.