---
title: About the Merchandising Copilot
slug: q2pb0466
canonical_url: https://docs.coveo.com/en/q2pb0466/
collection: coveo-for-commerce
source_format: adoc
---
# About the Merchandising Copilot
> **Important**
>
> Contact your Coveo representative to enable the Merchandising Copilot in your [Coveo organization](https://docs.coveo.com/en/185/).

The Merchandising Copilot is a conversational assistant built into the [Coveo Merchandising Hub (CMH)](https://docs.coveo.com/en/o5290573/) that improves efficiency across the merchandising workflow.
You can ask questions in natural language to gain insights into your current merchandising setup and [metrics](https://docs.coveo.com/en/263/).
When you're ready to act, it prepares suggested configuration changes within CMH's [product discovery solutions](https://docs.coveo.com/en/o9cf0524/).
Nothing is applied until you review and approve.

![The Merchandising Copilot sidebar that appears when you click Copilot to activate it](https://docs.coveo.com/en/assets/images/assets/images/coveo-for-commerce/images/cmh/cmh-copilot-sidebar.png)

> **Note**
>
> The Merchandising Copilot can make mistakes.
> Always review and verify any suggestion before you apply it or use it to make decisions.

## How does Merchandising Copilot help merchandisers?

The Merchandising Copilot is designed to assist you in various ways, including:

* Reduce time and effort for repetitive or complex merchandising changes.

* Support [storefront](https://docs.coveo.com/en/p33g0410/) and [locale](https://docs.coveo.com/en/p4tf0351/) configuration work from a single conversational entry point.

* Provide structured proposals that you can review before applying changes.

* Analyze CMH metrics in ways that are difficult or impossible with today's reporting UI.

* Improve confidence and traceability when making updates that influence product discovery experiences.

## What you can do with the Merchandising Copilot

Use the Merchandising Copilot to draft and refine configuration updates for your [product discovery solutions](https://docs.coveo.com/en/o9cf0524/).
The Copilot proposes changes, but you remain the gatekeeper: nothing is applied until you review and confirm the proposed updates in the CMH.

Depending on what's enabled for your [Coveo organization](https://docs.coveo.com/en/185/), the Merchandising Copilot can help you:

* Access and analyze [metrics](https://docs.coveo.com/en/263/) shown in the CMH.

* Find and summarize existing configurations to help you understand what's currently in place.

* Create or update merchandising rules for search, [product listing pages](https://docs.coveo.com/en/m1sf3187/), and [product recommendations](https://docs.coveo.com/en/3132/).

* Create or update [facet](https://docs.coveo.com/en/198/) configurations (for example, [facet collections](https://docs.coveo.com/en/p5890502/) and [facet fields](https://docs.coveo.com/en/p9pn0467/)).

* Create or update recommendation strategy settings.

If a request falls outside the supported action set, the Merchandising Copilot won't apply it.

## Prerequisites

To use the Merchandising Copilot, you'll need:

* Access to the [Coveo Merchandising Hub (CMH)](https://docs.coveo.com/en/o5290573/).

* A Commerce API implementation that supports the configurations you manage in the CMH.

* Appropriate permissions to view and edit the relevant configurations.