---
title: Install Coveo for Agentforce
slug: p5fa5221
canonical_url: https://docs.coveo.com/en/p5fa5221/
collection: coveo-for-agentforce
source_format: adoc
---
# Install Coveo for Agentforce
This article describes how to install Coveo for Agentforce.
It includes the prerequisites and installation steps.
Follow the instructions carefully to ensure a successful installation.

## Prerequisites

Before installing Coveo for Agentforce, ensure that you have the following:

* A valid [Coveo for Salesforce](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000009x8GjEAI) license.
If you don't have one, contact your [Coveo Sales](https://www.coveo.com/en/contact) representative.

* A Salesforce organization with [Agentforce enabled](https://help.salesforce.com/s/articleView?id=ai.agent_setup_enable.htm&type=5).

* A [Coveo organization](https://docs.coveo.com/en/185/) with at least one [source](https://docs.coveo.com/en/246/).

## Install Coveo for Agentforce

. Access the [**Coveo for Agentforce**](https://appexchange.salesforce.com/appxListingDetail?listingId=0481652a-e3b0-46b5-b3ab-6cd31ddc0adf) listing on the Salesforce AppExchange, and then click **Get it Now**.

> **Tip**
>
> You can also use the download links available in the [release notes](https://docs.coveo.com/en/p26e0457/) to install Coveo for Agentforce.

. On the **Let's Get Started** page, click **Log In**, and then provide your Salesforce administrator credentials if you haven't already.

. On the **Where do you want to install this package?** page, click **Install in Production** or **Install in Sandbox**, as appropriate.

> **Tip**
>
> Select the **Install in Sandbox** option when you first try the application.

![Install in Production or Sandbox screen | Coveo for Agentforce](https://docs.coveo.com/en/assets/images/coveo-for-agentforce/install-prod-or-sandbox.png)

. On the **Confirm Installation Details** page:

.. Click the **terms and conditions** link to review the legal agreement.

.. Select the **I have read and agree to the terms and conditions** checkbox.

.. Click **Confirm and Install**.

. On the **Install Coveo for Agentforce** page, choose who should have access to the package, and then click **Install**.

![Installation screen | Coveo for Agentforce](https://docs.coveo.com/en/assets/images/coveo-for-agentforce/agentforce-install-screen.png)

. On the **Approve Third-Party Access** page, select the **Yes, grant access to these third-party websites** checkbox, and then click **Continue**.

![Third-party access screen | Coveo for Agentforce](https://docs.coveo.com/en/assets/images/coveo-for-agentforce/third-party-access.png)

The installation may take a few minutes to complete.

## What's next?

After the installation is complete, you must configure the Coveo for Agentforce package to suit your needs.
The available configuration options are:

* [**Coveo Passage Retrieval API** action](https://docs.coveo.com/en/p5fa9004/)

* [**Coveo Case Classification API** action](https://docs.coveo.com/en/p5fa9599/)