---
title: Create rules for generated answers
slug: p5db0039
canonical_url: https://docs.coveo.com/en/p5db0039/
collection: knowledge-hub
source_format: adoc
---
# Create rules for generated answers
> **Important**
>
> The Coveo Knowledge Hub is currently available as a beta to early-access customers only.
> Contact your Customer Success Manager for early access to this feature.

You can create rules in an [answer configuration](https://docs.coveo.com/en/p5db9314/) in the [Knowledge Hub](https://docs.coveo.com/en/p59f0295/)’s Answer Manager that affect the answers that are generated in a search interface.
For example, you can create a rule that prevents an answer from being generated based on the presence of specific words in a query.

Rules that you create in an answer configuration apply only to the search interface that's associated with that answer configuration.

> **You're here**
>
> In the [improving your RGA implementation through answer evaluation](https://docs.coveo.com/en/p58d0270#improve-your-rga-implementation-through-answer-evaluation) workflow, you can create rules that impact generated answers based on the insights you acquired when [evaluating the generated answer](https://docs.coveo.com/en/p5db0063/).
> 
> ![Coveo Knowledge Hub RGA answer evaluation create rule step](:https://docs.coveo.com/en/assets/images/leverage-machine-learning/knowledge-hub-flow-create-rule-step.png)

To create a rule for generated answers

> **Note**
>
> Rules that you create in an answer configuration apply only to the search interface that's associated with that answer configuration.

. Access the [Knowledge Hub](https://docs.coveo.com/en/p59f0295/) by selecting **Knowledge Hub** in the application picker in the Coveo Administration Console header.

. In the [Knowledge Hub](https://docs.coveo.com/en/p59f0295/) navigation menu, select **Answer Manager**.

. Click the answer configuration that's associated with the search interface for which you want to create an answer rule, and then click **View** in the Action bar.

. Select the **Rules** tab.

. Click **Add rule**.

. Enter a descriptive **Name** for the rule.

. In the **Rule type** list, select the desired type of rule to create.

> **Note**
>
> Currently, you can only create a blocking rule.

. Enter the **Word or phrase to block**.
A blocking rule prevents [RGA](https://docs.coveo.com/en/nbtb6010/) from generating an answer when the query contains the specified word or phrase.

. Click **Add**.

## Required privileges

The following table indicates the privileges required to access the Coveo Knowledge Hub, and view or edit elements of the Answer Manager and associated panels (see [Manage privileges](https://docs.coveo.com/en/3151/) and [Privilege reference](https://docs.coveo.com/en/1707/)).

> **Important**
>
> Both the **Edit** and **View** access level on the **Answer manager** domain allows the member to view all generated answers for which feedback exists in an answer configuration in the Answer Manager.
> This may include content to which the member may not have access to otherwise through the repository's permission system.
> 
> Exercise caution when granting this privilege to members.

[cols="3",options="header"]
|===
|Action
|Service - Domain
|Required access level

.2+|Access the Coveo Knowledge Hub
|Knowledge - Knowledge hub
|Allowed
|Organization - Organization
|View

a|* View the answer feedback for an answer configuration in the Answer Manager
* View the rules for an answer configuration in the Answer Manager
|Knowledge - Answer manager
|View

a|* Add, edit, or delete answer configurations and rules in the Answer Manager
* View the answer feedback for an answer configuration in the Answer Manager
|Knowledge - Answer manager
|Edit
|===