---
title: Choose the right Salesforce Insight Panel component
slug: nb6g0210
canonical_url: https://docs.coveo.com/en/nb6g0210/
collection: coveo-for-salesforce
source_format: adoc
---
# Choose the right Salesforce Insight Panel component
Coveo for Salesforce provides the following [Insight Panel](https://docs.coveo.com/en/2898/) components:

* **[Coveo Hosted Insight Panel](https://docs.coveo.com/en/m7ed8015/)** (Recommended)  
Is a packaged container component that's built on Coveo's latest technology ([Coveo Headless](https://docs.coveo.com/en/headless/latest/) and [Coveo Quantic](https://docs.coveo.com/en/quantic/latest/)), which allows you to easily integrate a [Coveo Hosted Insight Panel](https://docs.coveo.com/en/m7ak9250/) in Salesforce.

* **[Coveo Quantic](https://docs.coveo.com/en/quantic/latest/reference/insight-panel-components/)** (Custom)  
Is a [Lightning Web Component (LWC)](https://developer.salesforce.com/docs/platform/lwc/guide/get-started-introduction.html) library for assembling powerful [search interfaces](https://docs.coveo.com/en/2741/), including Insight Panels, in Salesforce.
This option is only recommended for new implementations that require a high degree of customization.

* **[Coveo Insight Panel Lightning](https://docs.coveo.com/en/1028/)** (Legacy)  
Is an Aura component that allows you to add a Coveo-powered Insight Panel in the sidebar of your Lightning Service Console applications in Salesforce.

* **[Coveo Insight Panel Classic](https://docs.coveo.com/en/1087/)** (Deprecated)  
Is a Visualforce component that allows you to add a Coveo-powered Insight Panel in the sidebar of your Classic Console applications in Salesforce.

This article provides guidance on choosing the right component to implement an [Insight Panel](https://docs.coveo.com/en/2898/) in your Salesforce organization.

## Top features and differentiators

The following table lists the top features and differentiators to help you decide which Insight Panel component is right for you.

> **Tip**
>
> The **Coveo Insight Panel Classic Component** isn't included in this table because it's not an option for new implementations.

|===
|Features and differentiators |Coveo Hosted Insight Panel (Recommended) |Coveo Quantic Insight Panel (Custom) |Coveo Insight Panel Lightning (Legacy)

|Write custom code
|Not available
|[Develop custom LWC](https://docs.coveo.com/en/quantic/latest/usage/)
|[Develop custom JavaScript](https://docs.coveo.com/en/1251/)

|Fetch results
|[Dedicated Insight Panel APIs](https://docs.coveo.com/en/3430#tag/Insight-Panel/operation/insight-panel-search)
|[Dedicated Insight Panel APIs](https://docs.coveo.com/en/3430#tag/Insight-Panel/operation/insight-panel-search)
|[Coveo Search API](https://docs.coveo.com/en/52/)

|Edit interface
|[Insight Panel Builder](https://docs.coveo.com/en/m68b0168/)
|[Develop custom LWC](https://docs.coveo.com/en/quantic/latest/reference/insight-panel-components/)
|[Legacy Interface Editor](https://docs.coveo.com/en/3081/)

|Relevance Generative Answering (RGA)
|[Out of the box](https://docs.coveo.com/en/n8sa0455#enable-relevance-generative-answering-rga)
|[Out of the box](https://docs.coveo.com/en/quantic/latest/usage/quantic-rga/)
|[Custom JavaScript component](https://docs.coveo.com/en/nb6a0037#enable-the-rga-component)

|User actions
|[Out of the box](https://docs.coveo.com/en/n8sa0455#enable-user-actions)
|[Out of the box](https://docs.coveo.com/en/quantic/latest/reference/insight-panel-components/insight-panel-user-actions-toggle/)
|[Out of the box](https://docs.coveo.com/en/2973/)

|Built with
|LWC
|LWC
|Aura [.footnote]^[[1](#Aura)]^

|New features
|Available with package update
|Available with package update or custom code
|Not available
|===

--
1. The Aura framework is in maintenance-only mode.
Aura components are being rewritten as LWC by Salesforce.
--

## Comparison matrix

The following table provides a more in-depth comparison of the features supported by each Insight Panel component available in Coveo for Salesforce.

|===
|Feature | Coveo Hosted Insight Panel (Recommended) | Coveo Quantic Insight Panel (Custom) | Coveo Insight Panel Lightning (Legacy) | Coveo Insight Panel Classic (Deprecated)

|[Automatic Relevance Tuning (ART)](https://docs.coveo.com/en/3384/)
^|[check]
^|[check]
^|[check]
^|[check]
|[Badges](https://docs.coveo.com/en/n8sa0194#add-result-templates)
^|[check]
^|[check]
^|[check]
^|[x]
|[Case context fields](https://docs.coveo.com/en/m5k70425#advanced-configuration-options)
^|[check]
^|[check]
^|[check]
^|[check]
|[Create Article button](https://docs.coveo.com/en/3127/)
^|[x]
^|[check]
^|[check]
^|[check]
|[Display a list of attached results](https://docs.coveo.com/en/pa9g1444/)
^|[check]
^|[x]
^|[check]
^|[check]
|[Dynamic Navigation Experience (DNE)](https://docs.coveo.com/en/3383/)
^|[check]
^|[check]
^|[check]
^|[check]
|[Expand to Full Search](https://docs.coveo.com/en/m7ed8015#insight-full-search)
^|[check]
^|[check]
^|[check]
^|[check]
|[Facets](https://docs.coveo.com/en/n8sa0269/)
^|[check]
^|[check]
^|[check]
^|[check]
|[Insight Query Summary](https://docs.coveo.com/en/quantic/latest/reference/insight-panel-components/insight-panel-summary/)
^|[check]
^|[check]
^|[check]
^|[x]
|[Intelligent Term Detection (ITD)](https://docs.coveo.com/en/l1ca1038#comply-with-intelligent-term-detection-itd)
^|[check]
^|[check]
^|[check]
^|[check]
|[Keyword highlighting](https://docs.coveo.com/en/m7ed8015#keyword-highlighting)
^|[check]
^|[check]
^|[check]
^|[check]
|[Missing terms](https://docs.coveo.com/en/413#missingterms)
^|[x]
^|[x]
^|[check]
^|[x]
|[Query correction](https://docs.coveo.com/en/1810/)
^|[check]
^|[check]
^|[check]
^|[x]
|[Query Suggestions (QS)](https://docs.coveo.com/en/3386/)
^|[check]
^|[check]
^|[check]
^|[check]
|[Result actions: Attach to case](https://docs.coveo.com/en/m7ed8015#attach-to-case)
^|[check]
^|[check]
^|[check]
^|[check]
|[Result actions: Copy to clipboard](https://docs.coveo.com/en/m7ed8015#copy-to-clipboard)
^|[check]
^|[check]
^|[check]
^|[x]
|[Result actions: Custom Result Action](https://docs.coveo.com/en/2934#coveoresultquickaction)
^|[x]
^|[check]
^|[check]
^|[check]
|[Result actions: Post to feed](https://docs.coveo.com/en/m7ed8015#post-to-feed)
^|[check]
^|[check]
^|[check]
^|[check]
|[Result actions: Quick view](https://docs.coveo.com/en/m7ed8015#quick-view)
^|[check]
^|[check]
^|[check]
^|[check]
|[Result actions: Send as email](https://docs.coveo.com/en/m7ed8015#send-as-email)
^|[check]
^|[check]
^|[check]
^|[check]
|[Result folding](https://docs.coveo.com/en/m7ed8015#result-folding)
^|[check]
^|[check]
^|[check]
^|[check]
|[Result templates](https://docs.coveo.com/en/n8sa0194/)
^|[check]
^|[check]
^|[check]
^|[check]
|[Search within facets](https://docs.coveo.com/en/1571#searching-for-values)
^|[x]
^|[check]
^|[check]
^|[check]
|[Smart Snippets](https://docs.coveo.com/en/m7ed8015#smart-snippets)
^|[check]
^|[check]
^|[check]
^|[x]
|[Tabs](https://docs.coveo.com/en/n8sa0269#manage-tabs)
^|[check]
^|[check]
^|[check]
^|[check]
|[Tags: Featured](https://docs.coveo.com/en/m7ed8015#featured-tag)
^|[check]
^|[check]
^|[check]
^|[check]
|[Tags: Recommended](https://docs.coveo.com/en/m7ed8015#recommended-tag)
^|[check]
^|[check]
^|[check]
^|[check]
|[Tags: Viewed by customer](https://docs.coveo.com/en/m7ed8015#viewed-by-customer-tag)
^|[check]
^|[check]
^|[check]
^|[x]
|[Triggers](https://docs.coveo.com/en/3413/)
^|[check][.footnote]^[[1](#HIPTriggers)]^
^|[check][.footnote]^[[2](#QuanticTriggers)]^
^|[check]
^|[check]
|===

--
1. The Hosted Insight Panel only supports the **Query** and **Notify** triggers.

2. The Quantic Insight Panel only supports the **Query** and **Notify** triggers.
--

## What's next?

For more information on how to integrate the different Coveo Insight Panel components, see the following resources:

* [Integrate a Coveo Hosted Insight Panel](https://docs.coveo.com/en/m7ed8015/) (Recommended)

* [Coveo Quantic Insight Panel components](https://docs.coveo.com/en/quantic/latest/reference/insight-panel-components/) and [Quantic Insight Panel example](https://github.com/coveo/ui-kit/tree/main/packages/quantic/force-app/solutionExamples/main/lwc/exampleInsightPanel) (Custom)

* [Integrate a Coveo Insight Panel Lightning Component](https://docs.coveo.com/en/1028/) (Legacy)

* [Integrate a Coveo Insight Panel Classic Component](https://docs.coveo.com/en/1087/) (Deprecated)