Supported Versions and Dependencies

In December 2020, the Coveo for Microsoft Dynamics 365 integration will reach its end-of-life and will no longer be supported by Coveo. See Coveo for Microsoft Dynamics 365 End-of-Life for details.

Supported Dynamics Versions

Coveo for Microsoft Dynamics 365 supports:

  • Dynamics 9.0 (Dynamics 365) and newer versions

  • Dynamics 8.0 (Dynamics CRM 2016 Online), which was released in December 2015 (see Recent versions of Dynamics)

To determine which version you’re using:

  1. Log in to your Dynamics instance.

  2. Click the cogwheel icon at the top right of the window.

  3. Click About. A new window opens and the version is written just below the header.

Supported Browsers

Coveo for Microsoft Dynamics 365 supports the following browsers:

Browser Supported versions Additional details
Internet Explorer

11, Edge

Known issue: Interface Editor Glitches in Internet Explorer 11
Google Chrome Latest stable
Mozilla Firefox Latest stable
Safari Latest stable Safari for Windows isn't supported.

Coveo for Microsoft Dynamics 365 may work on other browsers but they’re not officially supported by Coveo for Microsoft Dynamics 365, resulting in possible unexpected rendering and behavior issues.

For browser compatibility with Dynamics 365 itself, see Supported web browsers and mobile devices.

Coveo JavaScript Search Framework

Coveo for Microsoft Dynamics 365 comes prepackaged with Coveo’s open-source JavaScript Search Framework. See the release notes for the JavaScript Search Framework version packaged with your Coveo for Microsoft Dynamics 365 version.

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