---
title: Retrieve Case Classifications using Apex
slug: '3325'
canonical_url: https://docs.coveo.com/en/3325/
collection: coveo-for-salesforce
source_format: adoc
---
# Retrieve Case Classifications using Apex

[.version.c4sf.c4sf-edition.c4sf-enterprise]
[Enterprise edition](https://docs.coveo.com/en/l2590456#salesforce)


> **Available since**
>
> This feature was introduced in the October 2020 release of Coveo for Salesforce version [4.8](https://docs.coveo.com/en/3236#october-2020-release-v4-8).

## Prerequisite

You must have a valid [Case Assist ID](https://docs.coveo.com/en/3315#retrieving-your-case-assist-id).

## Retrieving Case Classifications

. In Salesforce, access the Developer Console.

. Instantiate the `CaseAssistApiClient` as follows:

```javascript
 String caseAssistId = '00000000-0000-0000-0000-000000000000';
 Boolean debug = false;
 CoveoV2.CaseAssistApiClient client = CoveoV2.CaseAssistApiClient.getClient(caseAssistId, debug);
```

> **Note**
>
> The `debug` parameter is optional.
> It indicates whether to include an execution report for debugging purposes.
> The default value is `false`.

. Invoke the `getCaseClassifications` method to retrieve the case classifications.

**Example**

```javascript
 Map<String, Object> classifications = client.getCaseClassifications(new Map<String, Object> {
     'clientId' => '56f994be-320d-4c06-ab8e-f7c312d517ff',
     'fields' => new Map<String, Object> {
         'subject' => new Map<String, Object> {'value' => 'The case subject'},
         'description' => new Map<String, Object> {'value' => 'The case description'}
     }
 });
```

The `getCaseClassifications` method takes a `Map<String, Object>` as an input.

. Specify values for the following arguments:

--
.. [`clientID`](https://docs.coveo.com/en/masb0234/) identifies a specific instance of a browser client and provides insights into the [events](https://docs.coveo.com/en/260/) performed by the user.

.. `fields` represents the [fields](https://docs.coveo.com/en/200/) of the current case that are considered meaningful for providing relevant case classifications. The `subject` and `description` fields are used to retrieve matching case classifications.

> **Notes**
>
> - More fields can be added to better suit the use case.
> 
> - The field values should be read from the current case and passed as a `Map<String, Object>` with a `value` key.
--

The result is a `Map<String, Object>`, which contains suggested values for the fields configured in the Case Classification configuration.

**Example**

```javascript
 Map<String, Object> fields = (Map<String, Object>)classifications.get('fields');
```

You're now ready to retrieve and use case classifications in your own application.