Coveo for Microsoft Dynamics 365 End-of-Life

In December 2020, the Coveo for Microsoft Dynamics 365 integration will reach its end-of-life and will no longer be supported by Coveo. This deprecation doesn’t impact custom integrations in a Microsoft Dynamics 365 Portal.

Past the integration end-of-life, the Microsoft Dynamics 365 source will remain available in the Coveo Administration Console to allow you to index Microsoft Dynamics 365 content. Coveo will continue to offer support for this source.

Integrating a search interface in Microsoft Dynamics 365 will remain possible, but will require custom development and most likely assistance from the Coveo Professional Services. Over time, Coveo has added many features to its Platform to make building a custom integration easier. The configuration interface for the Microsoft Dynamics 365 sources and the hosted search pages, which were the main features of Coveo for Microsoft Dynamics 365, are now available through the Administration Console.

In the upcoming months, Coveo will contact its customers who have implemented the Coveo for Microsoft Dynamics 365 integration and help them migrate to an alternative. Meanwhile, you can reach out to your Customer Success Manager or Professional Services representative for more information.

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