---
title: Configure the built-in Coveo-powered search page
slug: '3219'
canonical_url: https://docs.coveo.com/en/3219/
collection: coveo-for-servicenow
source_format: adoc
---
# Configure the built-in Coveo-powered search page
Coveo for ServiceNow comes with a built-in Coveo-powered search page that allows ServiceNow administrators to search their ServiceNow content as well as [any other content](https://docs.coveo.com/en/1702/) that they choose to index in their Coveo [organization](https://docs.coveo.com/en/185/).

Once configured in your ServiceNow instance, you can access Coveo's built-in search page by navigating to **Coveo** > **Search** in ServiceNow.

To configure the built-in Coveo search page in your ServiceNow instance

. [Create and customize a Coveo hosted search page](#create-and-customize-a-coveo-hosted-search-page-for-servicenow) for use in your ServiceNow instance.

. [Link the Coveo hosted search page to a query pipeline](#link-the-coveo-powered-search-page-to-a-query-pipeline).

## Create and customize a Coveo hosted search page for ServiceNow

How you create and customize a Coveo hosted search page for ServiceNow depends on your version of Coveo for ServiceNow.

* For Coveo for ServiceNow version 25.1.5+:

.. In the [Coveo Administration Console](https://docs.coveo.com/en/183/), on the [**Search Pages**](https://platform.cloud.coveo.com/admin/#/orgid/search/search-pages/) ([platform-ca](https://platform-ca.cloud.coveo.com/admin/#/orgid/search/search-pages/) | [platform-eu](https://platform-eu.cloud.coveo.com/admin/#/orgid/search/search-pages/) | [platform-au](https://platform-au.cloud.coveo.com/admin/#/orgid/search/search-pages/)) page, click **Add search page**.

.. [Create and customize the Coveo hosted search page](https://docs.coveo.com/en/na2g0545#create-a-search-page) using the **Simple builder**.

.. Once the hosted search page is created, on the [**Search Pages**](https://platform.cloud.coveo.com/admin/#/orgid/search/search-pages/) ([platform-ca](https://platform-ca.cloud.coveo.com/admin/#/orgid/search/search-pages/) | [platform-eu](https://platform-eu.cloud.coveo.com/admin/#/orgid/search/search-pages/) | [platform-au](https://platform-au.cloud.coveo.com/admin/#/orgid/search/search-pages/)) page, copy the **ID** of the search page.

.. In the Now Platform UI of your ServiceNow instance, navigate to **Coveo** > **Properties**.

.. In the **Identifier of the Hosted Search Page to use for the full search page** field, paste the **ID** of the search page.

.. Click **Save**.

* For versions of Coveo for ServiceNow prior to 25.1.5:

.. In the [Coveo Administration Console](https://docs.coveo.com/en/183/), on the [**Search Pages**](https://platform.cloud.coveo.com/admin/#/orgid/search/search-pages/) ([platform-ca](https://platform-ca.cloud.coveo.com/admin/#/orgid/search/search-pages/) | [platform-eu](https://platform-eu.cloud.coveo.com/admin/#/orgid/search/search-pages/) | [platform-au](https://platform-au.cloud.coveo.com/admin/#/orgid/search/search-pages/)) page, click **Add search page**.

.. In the **Add a search page** screen, click **Legacy Interface Editor** to [create a legacy hosted search page](https://docs.coveo.com/en/1656#legacy-search-page), and name it `ServiceNow_FullSearchPage`.

.. Customize the legacy hosted search page using the [Interface Editor](https://docs.coveo.com/en/1852/).

## Link the Coveo-powered search page to a query pipeline

Like the widgets you previously added to your ServiceNow instance, this built-in search page must be [linked to a Coveo query pipeline](https://docs.coveo.com/en/3198/) in order to be operational.

. In the [Coveo Administration Console](https://docs.coveo.com/en/183/), on the [**Query Pipelines**](https://platform.cloud.coveo.com/admin/#/orgid/search/pipelines/) ([platform-ca](https://platform-ca.cloud.coveo.com/admin/#/orgid/search/pipelines/) | [platform-eu](https://platform-eu.cloud.coveo.com/admin/#/orgid/search/pipelines/) | [platform-au](https://platform-au.cloud.coveo.com/admin/#/orgid/search/pipelines/)) page:
 ** To use an existing pipeline, click the pipeline, and then click **More** > **Edit** in the Action bar.
 ** [Create a new pipeline](https://docs.coveo.com/en/1791/) for the search page to use.
. In the [**Add/Edit a Query Pipeline**](https://platform.cloud.coveo.com/admin/#/orgid/search/pipelines/new) ([platform-ca](https://platform-ca.cloud.coveo.com/admin/#/orgid/search/pipelines/new) | [platform-eu](https://platform-eu.cloud.coveo.com/admin/#/orgid/search/pipelines/new) | [platform-au](https://platform-au.cloud.coveo.com/admin/#/orgid/search/pipelines/new)) panel, [create](https://docs.coveo.com/en/1959#create-a-condition) the following condition:

`Search hub is ServiceNow_FullSearchPage`.

With such a condition, your pipeline will be used for all queries originating from the search page.

> **Note**
>
> If your pipeline already has a condition, ensure to include this previous condition in your new one with an `OR` operator.
> 
> For example, your pipeline has the following condition: `Search Hub is Portal_MyWidget`.
> You want to link the built-in Coveo search page to this pipeline, so your new condition is `Search Hub is Portal_MyWidget OR Search Hub is ServiceNow_FullSearchPage`.
> With this condition, your pipeline will be used for all queries originating from either the widget or the search page.

## What's next?

* If you implemented the Virtual Agent in your ServiceNow instance, see how you can [Add the application to the Virtual Agent](https://docs.coveo.com/en/3137/) to help users find what they're looking for.
* [Configure query filters](https://docs.coveo.com/en/2114/) to ensure that the Coveo for ServiceNow components you configured in your public-facing and internal portals only return [items](https://docs.coveo.com/en/210/) from appropriate subsets of your [Coveo organization](https://docs.coveo.com/en/185/)’s [indexed](https://docs.coveo.com/en/204/) content.