---
title: Customer data
slug: '3135'
canonical_url: https://docs.coveo.com/en/3135/
collection: compliance
source_format: adoc
---
# Customer data
Coveo processes different forms of customer data: _index data_ and _analytics data_.
This article describes those forms of data.

## Index data

_Index data_ is the content of customer sources that Coveo is authorized to index (for example, Salesforce, SharePoint, Slack, Zendesk, Adobe, Jira, SAP, Confluence, ServiceNow, Sitecore, and Dropbox).
The Coveo Hosted Services use this data to provide relevant search results and recommendations to your end users.

_Index data_ is a binary representation of your indexed content, compressed using proprietary algorithms, and encrypted at rest using AES-256.
_Index data_ contains an HTML representation of the original content.

Customers have full control over the information that resides in their Coveo index.
See [Manage sources](https://docs.coveo.com/en/3390/) for more information.

## Analytics data

_Analytics data_ is the information reflecting the interactions between the customer's end-users and Coveo's search interface, servers, or applications that are part of the Hosted Services.
See [Usage analytics events](https://docs.coveo.com/en/2949/) for a description of those events.

Please refer to [this page](https://docs.coveo.com/en/2795/) for more information on how to implement data privacy features for _analytics data_.