---
title: Insight Panel
slug: '2898'
canonical_url: https://docs.coveo.com/en/2898/
collection: glossary
source_format: adoc
---
# Insight Panel
An {doctitle} is a Coveo integration [search interface](https://docs.coveo.com/en/2741/) that lets the end users of a CSM or CRM system access contextually relevant [items](https://docs.coveo.com/en/210/) without leaving the record they're viewing or editing (such as a support case or incident report).

Depending on your integration solution, see the following articles for more information:

* [Coveo Hosted Insight Panel Solution](https://docs.coveo.com/en/m7ak9250/)

* [Coveo for Salesforce](https://docs.coveo.com/en/1243/):

** [Integrate a Coveo Hosted Insight Panel Component](https://docs.coveo.com/en/m7ed8015/)

** [Integrate a Coveo Insight Panel Lightning Component](https://docs.coveo.com/en/1028/)

** [Integrate a Coveo Insight Panel Classic Component](https://docs.coveo.com/en/1087/) (Deprecated)

* [Coveo for ServiceNow](https://docs.coveo.com/en/1479/): [Configure the Coveo Insight Panel](https://docs.coveo.com/en/2113/)

* [Coveo for Zendesk](https://docs.coveo.com/en/3420/): [View ticket with the Insight Panel](https://docs.coveo.com/en/3451#view-ticket-with-insight-panel)