---
title: Case Deflection panel
slug: '2897'
canonical_url: https://docs.coveo.com/en/2897/
collection: glossary
source_format: adoc
---
# Case Deflection panel
A {doctitle} is a [search interface](https://docs.coveo.com/en/2741/) available with some Coveo integrations that proactively presents relevant content while an end user is filling a support request form to help them find an answer by themselves before they submit their request.

See also [case deflection](https://docs.coveo.com/en/2911/).

Depending on your integration solution, see the following articles for more information:

* [Coveo for Salesforce](https://docs.coveo.com/en/1243/): [Integrate a Coveo Case Deflection component in an Experience Cloud site](https://docs.coveo.com/en/1163/)

* [Coveo for ServiceNow](https://docs.coveo.com/en/1479/): [Configure the Coveo Case Deflection Panel](https://docs.coveo.com/en/2111/)