---
title: Get help and support
slug: '2302'
canonical_url: https://docs.coveo.com/en/2302/
collection: coveo-for-sitecore-v5
source_format: adoc
---
# Get help and support
Here are the available help resources for Coveo for Sitecore.

## Coveo Diagnostic Page

The [**Coveo Diagnostic Page**](https://docs.coveo.com/en/2537/) is an embedded tool which allows you to monitor the state of the various modules that compose Coveo for Sitecore.
When troubleshooting issues, begin by reviewing the **Coveo Diagnostic Page**.
It's available under **Sitecore Launchpad** > **Control Panel** > **Coveo Search** > **Diagnostic**.

![The Diagnostic Page | Coveo](https://docs.coveo.com/en/assets/images/c4sc-v5/diagnostic-page.png)

To request help from [Coveo Support](#coveo-connect), you'll be asked to provide the Diagnostic Package which you generate and download from the **Coveo Diagnostic Page**.

## Coveo public documentation

The [**Coveo public documentation**](https://docs.coveo.com/en/0/) covers all [Coveo Platform](https://docs.coveo.com/en/186/) features and integrations Coveo proposes for third-party systems.

Here are some pages you'll commonly refer to for Coveo for Sitecore-specific information:

* The [**Coveo for Sitecore 5 home page**](https://docs.coveo.com/en/2709/) is the hub from which you can access the various sections of the Coveo for Sitecore documentation.

* The [**Releases and downloads**](https://docs.coveo.com/en/2274/) page is a summary of Sitecore 5 releases to date, with links to release notes and upgrade steps for each release.
It also provides links to download active versions of Coveo for Sitecore.

* The [**Known issues**](https://docs.coveo.com/en/2356/) section lists common problems customers have encountered, along with causes and resolution steps.

## Coveo Administration Console

The **Coveo Administration Console** can help you identify issues with the content Coveo for Sitecore has pushed to the [Coveo Platform](https://docs.coveo.com/en/186/) and which the [Coveo Platform](https://docs.coveo.com/en/186/) returns when queries are performed in your search interfaces.
For example, you can access:

* The [**Sources**](https://platform.cloud.coveo.com/admin/#/orgid/content/sources/) ([platform-ca](https://platform-ca.cloud.coveo.com/admin/#/orgid/content/sources/) | [platform-eu](https://platform-eu.cloud.coveo.com/admin/#/orgid/content/sources/) | [platform-au](https://platform-au.cloud.coveo.com/admin/#/orgid/content/sources/)) page to view the status and item count of your [Coveo Platform](https://docs.coveo.com/en/186/) sources.

* The [**Content Browser**](https://platform.cloud.coveo.com/admin/#/orgid/content/browser/) ([platform-ca](https://platform-ca.cloud.coveo.com/admin/#/orgid/content/browser/) | [platform-eu](https://platform-eu.cloud.coveo.com/admin/#/orgid/content/browser/) | [platform-au](https://platform-au.cloud.coveo.com/admin/#/orgid/content/browser/)) page to review your [Coveo Platform](https://docs.coveo.com/en/186/) source content on a per-item basis, or to test search queries targeting a specific [query pipeline](https://docs.coveo.com/en/180/).

* The [**Query Pipelines**](https://platform.cloud.coveo.com/admin/#/orgid/search/pipelines/) ([platform-ca](https://platform-ca.cloud.coveo.com/admin/#/orgid/search/pipelines/) | [platform-eu](https://platform-eu.cloud.coveo.com/admin/#/orgid/search/pipelines/) | [platform-au](https://platform-au.cloud.coveo.com/admin/#/orgid/search/pipelines/)) page to review the configuration of your query pipelines and their associated [machine learning (ML)](https://docs.coveo.com/en/188/) [models](https://docs.coveo.com/en/1012/).

* The [**Reports**](https://platform.cloud.coveo.com/admin/#/orgid/usage/reports/) ([platform-ca](https://platform-ca.cloud.coveo.com/admin/#/orgid/usage/reports/) | [platform-eu](https://platform-eu.cloud.coveo.com/admin/#/orgid/usage/reports/) | [platform-au](https://platform-au.cloud.coveo.com/admin/#/orgid/usage/reports/)) page to monitor search interface usage analytics data.

## Coveo Connect

**[Coveo Connect](https://connect.coveo.com/s/)** is Coveo's online community where you can ask questions, post ideas, and collaborate with other Coveo users.

* From the **[Coveo Connect (Collaborate tab)](https://connect.coveo.com/s/collaborate)**, you can submit your questions to Coveo for Sitecore experts.

* Use the Coveo Connect **[search page](https://connect.coveo.com/s/global-search/%40uri#tab=All&f-commoncoveointegration=Coveo%20for%20Sitecore&f-commonresourcetype=Support%20Article)** to find articles posted by Coveo Support staff for commonly encountered issues.
Refine your searches by selecting `Coveo for Sitecore` in the **Deployment Type** facet to find articles specific to Coveo for Sitecore.

* Submit **[Coveo Support](https://connect.coveo.com/s/case/Case/Default)** cases and get timely responses from proficient and dedicated support engineers.