---
title: Main features
slug: '2102'
canonical_url: https://docs.coveo.com/en/2102/
collection: coveo-for-salesforce
source_format: adoc
---
# Main features

[.version.c4sf.c4sf-edition.c4sf-pro-enterprise]
[Pro and Enterprise editions](https://docs.coveo.com/en/l2590456#salesforce)


Before getting started with Coveo for Salesforce, you might want to know what you can do with the product.
This page provides an overview of the main product features.

## Console (Lightning experience)

The Coveo for Salesforce integration offers a set of packaged Lightning components that you can use to create or supplement a Coveo-powered [search interface](https://docs.coveo.com/en/2741/) or [Insight Panel](https://docs.coveo.com/en/2898/) in your Salesforce console.

This table describes the packaged Lightning components as well as some noteworthy complimentary features.

[%header,cols="2"]
|===
|Feature
|Description

|[**Coveo Console Hosted Search Page**](https://docs.coveo.com/en/o4b80259/)
|A component that lets you integrate a Coveo [hosted search page](https://docs.coveo.com/en/2866/) in your Lightning Console app.

|[**Coveo Hosted Insight Panel**](https://docs.coveo.com/en/m7ed8015/)
| A component that lets you integrate a [Coveo Hosted Insight Panel](https://docs.coveo.com/en/m7ak9250/) in your Lightning Console app.
It enables your service agents to access valuable Coveo-powered content and user insights without leaving the case record they're viewing or editing.

|[**Coveo Insight Full Search**](https://docs.coveo.com/en/m7ed8015#insight-full-search)
|A component that displays the [Coveo Hosted Insight Panel](https://docs.coveo.com/en/m7ak9250/) as a full page.

|**Coveo Result Actions** for [Lightning Insight Panel](https://docs.coveo.com/en/2934/) and [Hosted Insight Panel](https://docs.coveo.com/en/m7ed8015#result-actions) implementations
|Buttons such as **Send to Email** and **Post to Feed** that provide agents with one-click actions when hovering over search results in an Insight Panel.

|[**Coveo Attached Results**](https://docs.coveo.com/en/3102/)
|A component that displays the results that have been attached to the current record.

|[**Coveo Full Search**](https://docs.coveo.com/en/nbm90465/)
|A component that lets you create a Coveo-powered full search page in your Lightning Console app.

|[**Coveo Insight Panel Lightning Component**](https://docs.coveo.com/en/1028/)
|A component that lets you integrate a Coveo [Insight Panel](https://docs.coveo.com/en/2898/) in your Lightning Console app.
It provides users with the relevant results and information related to their cases or Chat sessions.
|===

## Experience Cloud (Lightning experience)

The Coveo for Salesforce integration offers a set of packaged Lightning components that you can use to improve the search and relevance of your Salesforce Experience Cloud site.

This table describes the packaged Lightning components as well as a noteworthy complimentary feature.

[%header,cols="2"]
|===
|Feature
|Description

|[**Coveo Community Hosted Search Page**](https://docs.coveo.com/en/o3lb0328/)
|A component that lets you integrate a Coveo [hosted search page](https://docs.coveo.com/en/2866/) in your Experience Cloud site.

|[**Coveo Hosted Searchbox**](https://docs.coveo.com/en/o3lb0328#leverage-the-coveo-standalone-search-box)
|A Coveo standalone search box for the Coveo hosted search pages in your Experience Cloud site.

|[**Coveo Community Search**](https://docs.coveo.com/en/1218/)
|A component that lets you integrate a Coveo-powered full search page in your Experience Cloud site.
It includes features such as [facets](https://docs.coveo.com/en/198/), [tabs](https://docs.coveo.com/en/1406/), sorting, and pagination.

|[**Coveo Community Searchbox**](https://docs.coveo.com/en/1218#leverage-the-coveo-standalone-search-box)
|A Coveo standalone search box for the Coveo-powered full search pages in your Experience Cloud site.
This search box offers advanced features such as [query suggestions](https://docs.coveo.com/en/1015/), query correction, and facet value suggestions.

|[**Coveo Recommendation**](https://docs.coveo.com/en/2980/)
|A Lightning Web Component (LWC) that displays a list of recommended results, which are based on the recorded events and history of the user who is navigating the site.

|[**Coveo Page View Tracker**](https://docs.coveo.com/en/p7b79531/)
|A component that can be added to your Experience Cloud site to send [data](https://docs.coveo.com/en/259/) to Coveo.
The page view data gathered by this component is used by the [Coveo Machine Learning (Coveo ML)](https://docs.coveo.com/en/188/) [Content Recommendation (CR)](https://docs.coveo.com/en/1016/) [model](https://docs.coveo.com/en/1012/) to recommend pages to users.

|[**Coveo Case Deflection**](https://docs.coveo.com/en/1163/)
|A component that helps your Experience Cloud site users self-serve instead of logging a case while filling out a Salesforce Case Creation Form by displaying relevant results as recommended solutions to their issue.
|===

## Console (Classic) - deprecated components

> **WARNING**
>
> As of the [Coveo for Salesforce v5.2](https://docs.coveo.com/en/n5bj0150/) release, the Coveo Visualforce (Classic) components are no longer supported (see [What's new in v5?](https://docs.coveo.com/en/n4qa0444/)).
> Your existing Coveo Classic search interfaces, however, will continue to load and work like before.

This table describes the Coveo Visualforce (Classic) components and some noteworthy complimentary features.

[%header,cols="2"]
|===
|Feature
|Description

|[**Coveo AttachToCase**](https://docs.coveo.com/en/1257/)
|A component that displays the results that have been attached to a case by an agent in the Coveo Insight Panel Classic Component.

|[**Coveo BoxCreateArticle**](https://docs.coveo.com/en/1305/)
|A button in the Coveo Insight Panel Classic Component that allows you to create a Knowledge Base (KB) article directly from a result related to the currently viewed case.

|[**Coveo Insight Panel Classic Component**](https://docs.coveo.com/en/1087/)
|A component that automatically displays the most relevant information about the selected Salesforce objects in the currently viewed Salesforce page.

|[**Coveo UserActions Visualforce component**](https://docs.coveo.com/en/1101/)
|A component that allows agents to use [Coveo Analytics](https://docs.coveo.com/en/182/) event data to quickly visualize the user's journey before they created a case.
|===