Is Your Use of Coveo Usage Analytics GDPR Compliant?

Coveo clients and partners are responsible, as data controller, to protect the privacy and rights of their European users. With the General Data Protection Regulation (GDPR), users must give consent before being tracked. You are responsible for collecting that consent (see How the GDPR Affects Cookie Policies). Coveo has no legal obligations, meaning that you must control how the usage analytics data is used and processed within Coveo products.

Clients and partners choosing to not track their users must thus ensure that users are anonymous when the usage analytics data is sent to the Coveo Cloud platform.

To anonymize your users, depending on your search page:

Coveo does not keep IP addresses in usage analytics (see Does Coveo Keep IP Addresses in Usage Analytics?).