Troubleshooting Common Issues

The Coveo On-Premises Crawling Module installation process is typically seamless. However, for customers who do happen to encounter errors, this section provides guidelines to solve the most common issues.

First, ensure that your environment meets the Crawling Module requirements.

Then, if you have problems with the Docker installation process, refer to Troubleshooting Docker Installation Issues.

If your issue occurred during the Crawling Module registration process, see Troubleshooting Crawling Module Registration Issues.

Finally, if your error is not listed in the articles mentioned above, if you are unsure where your issue lies, or if you want to ensure that your Crawling Module installation is adequate, see Crawling Module Installation Validation.

Should you need additional information or help with a different problem, contact Coveo Support.