2018-08-27 Update

Coveo Relevance Cloud

New Visit Metric Time Series Card

You can now add a visit metric time series card to your usage analytics dashboards to quickly evaluate the number of user visits in which one or more particular events occur over a certain period. For example, such a card could show the rate of case deflection after a user opened at least an item over the past few months.

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New Configuration Access Tab in Add a Source Panel

When you add or edit a source, the new Configuration Access tab lets you determine whether each group and API key can view or edit the source configuration.

Exclude Events in the Visit Browser

On the Visit Browser (platform-ca | platform-eu | platform-au) , you can now exclude events from your visits. You can create and save event filters just like you would do with visit filters.