Coveo Index Items

A Coveo index item corresponds to one element extracted from an original repository and made searchable in Coveo-powered search interfaces. A Coveo index item appears as one search result in a Coveo-powered search interface (unless it’s folded under another type such as comments items folded under their parent post item). Depending on the original repository, a Coveo index item can be a Microsoft Office document, an email, a case, an account, etc.

The following table lists what a Coveo index item can be for sources based on different connectors.

See also Supported File Formats.

Source connector Items
Amazon S3
  • Buckets
  • Objects (folders and files)

Box (personal)

Box Business

  • Enterprises
  • Users
  • Folders
  • Files
  • Web links

Confluence Cloud

Confluence Self-Hosted

  • Spaces
  • Pages
  • Blog posts
  • Comments
  • Attachments
Database Local database items

Google Drive (personal)

Google Drive for Work

  • Files
  • Folders
  • User profiles

Dropbox (personal)

Dropbox Business

  • Teams
  • Accounts
  • Files (files and folders)

Exchange Online (personal)

Exchange Online enterprise

  • Emails
  • Attachments
  • Events
File Files shared on a network
Generic REST API Depends on the indexed content

Gmail (personal)

Gmail for Work

  • Emails
  • Attachments

Jira Software Cloud

Jira Software Self-Hosted

  • Issues
  • Comments
  • Attachments
  • Work logs

Jive Cloud

Jive Server

  • Communities (Spaces)
  • Social groups (Groups)
  • Projects
  • People
  • Direct messages (requires Coveo plugin)
  • Documents (private and public)
  • Discussions (private and public)
  • Blog posts
  • Announcements
  • Polls
  • Comments
  • Attachments
  • Ideas (private and public)
  • Videos (private and public)
Khoros Community
  • Community
  • Categories
  • Boards
  • Discussions (Threads and Conversations) including topics (Texts and Products)
  • Replies (Answers, Comments, and Reviews)
  • Messages (Posts)
  • Message attachments
Microsoft Dynamics 365
  • Accounts
  • Appointments
  • Articles
  • Article comments
  • Campaigns
  • Cases
  • Contacts
  • Contracts
  • Emails
  • Faxes
  • Goals
  • Invoices
  • Knowledge articles
  • Leads
  • Letters Marketing lists
  • Notes
  • Opportunities
  • Orders
  • Phone calls
  • Products
  • Queue items
  • Quote
  • Sales literature
  • Services
  • Social profiles
OneDrive for Business
  • List folders
  • List items
  • List item attachments
Push Each unique pushed item
RSS
  • RSS feeds (Channels)
  • RSS items
Salesforce
  • Service Cloud:
    • (Standard and custom) Objects
    • (Standard and custom) Fields
  • Chatter:
    • Feed items
    • Files
  • Knowledge base:
    • Articles
    • Attachments
  • CRM content: Binary files

SharePoint Online

SharePoint Server

SharePoint Online legacy

  • Tenants
  • Web applications
  • Site collections
  • Sites
  • User profiles
  • Personal websites
  • Lists
  • List items
  • List item attachments
  • Document libraries
  • Document sets
  • Documents
  • Web parts
  • Microblog posts
  • Replies
Sitecore

All files, pages, or documents under:

  • sitecore/content

  • Library/Files

  • added or modified roots

Sitemap All items listed in the sitemap file (pages, images, videos, attachments...)
Twitter
  • Users
  • Tweets
  • Lists
  • Collections
Web
  • Web pages
  • Attachments
YouTube
  • Videos
  • Channel playlists
  • Playlist items
Zendesk
  • Organizations
  • Users
  • Groups
  • Tickets
  • Articles
  • Article comments
  • Ticket and article attachments
Recommended Articles