Coveo index items

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A Coveo index item corresponds to one element extracted from an original repository and made searchable in Coveo-powered search interfaces. A Coveo index item appears as one search result in a Coveo-powered search interface (unless it’s folded under another type such as comments items folded under their parent post item). Depending on the original repository, a Coveo index item can be a Microsoft Office document, an email, a case, an account, etc.

The following table lists what a Coveo index item can be for sources based on different connectors.

See also Supported file formats.

Source connector	Items
Amazon S3	Buckets Objects (folders and files)
Box Business	Enterprises Users Folders Files Web links
Catalog	Commerce catalogs that include products and variants
Confluence Cloud Confluence Server	Spaces Pages Blog posts Comments Attachments
Database	Database items
Google Drive for Work	Files Folders User profiles
Dropbox Business	Teams Accounts Files (files and folders)
File	Files shared on a network
Generic REST API	Depends on the indexed content
Gmail for Work	Emails Attachments
Jira Software Cloud Jira Software Server	Issues Comments Attachments Work logs
Jive Cloud Jive Server	Communities (Spaces) Social groups (Groups) Projects People Direct messages (requires Coveo plugin for Jive) Documents (private and public) Discussions (private and public) Blog posts Announcements Polls Comments Attachments Ideas (private and public) Videos (private and public)
Khoros Community	Community Categories Boards Discussions (Threads and Conversations) including topics (Texts and Products) Replies (Answers, Comments, and Reviews) Messages (Posts) Message attachments
Microsoft Dynamics 365	Accounts Appointments Articles Article comments Campaigns Cases Contacts Contracts Emails Faxes Goals Invoices Knowledge articles Leads Letters Marketing lists Notes Opportunities Orders Phone calls Products Queue items Quote Sales literature Services Social profiles
Push	Each unique pushed item
RSS	RSS feeds (Channels) RSS items
Salesforce	Service Cloud: (Standard and custom) Objects (Standard and custom) Fields Chatter: Feed items Files Knowledge base: Articles Attachments CRM content: Binary files
ServiceNow	Items from any ServiceNow system table, such as: Knowledge base articles Knowledge base questions Knowledge base answers Knowledge base comments Problems Incidents Catalog items Catalog tasks Customer service cases HR cases
SharePoint Online SharePoint Server	Tenants Web applications Site collections Sites User profiles Personal websites Lists List items List item attachments Document libraries Document sets Documents Web parts Microblog posts Replies
Sitecore	All files, pages, or documents under: `sitecore/content` `Library/Files` added or modified `roots`
Sitemap	All items listed in the sitemap file (pages, images, videos, attachments...)
Slack	Messages Channels User profiles Files Attachments
Web	Web pages Attachments
YouTube	Videos Channel playlists Playlist items
Zendesk	Organizations Users Groups Tickets Articles Article comments Ticket and article attachments