Coveo Cloud V2
Include Zendesk Content
You can now use the Zendesk source to add private, shared, or secured enterprise content, and thus make your Zendesk instance searchable.
Apply New And Customized Extensions on Source Items
You can now add and edit extensions directly from the Apply an Extension on Source Items panel. The new Add Extension and Edit Extension buttons allow you to manage extensions without having to close this panel and navigate back to the Add/Edit an Extension panel.
Usage Analytics (Coveo Cloud V2 Only)
Take Advantage of Note Cards (Beta)
You can now create note cards in dashboards to include comments, explanations, or warnings explaining what is shown on a given report tab, section, or card.
Easy Access to Activities for Reports, Dimensions, Filters, and Exports
You can now monitor all activities that occurred in the Analytics section of the Coveo Cloud administration console to troubleshoot issues. You can precisely know who or what process is responsible for operations or changes on reports, dimensions, filters, and exports.
Report Size Limit
To help make reports easier to understand and faster to load, the size of report tabs is now a limited. If you reach the limit, as stated in the pop-up, you simply have to move content to other tabs to optimize the report readability and speed.