- Amazon S3 Source
- Box Business Source
- Catalog Source
- Confluence Cloud Source
- Confluence Server Source
- Database Source
- Dropbox Business Source
- Exchange Enterprise Source
- File System Source
- Generic REST API Source
- Gmail for Work Source
- Google Drive for Work Source
- Jira Software Cloud Source
- Jira Software Server Source
- Jive Cloud Source
- Jive Server Source
- Khoros Community Source
- Microsoft Dynamics 365 Source
- OneDrive for Business Source
- Push Source
- RSS Source
- Salesforce Source
- ServiceNow Source
- SharePoint Online Source
- SharePoint Online Legacy Source
- SharePoint Server Source
- Sitecore Source
- Sitemap Source
- Slack Source
- Twitter Source
- Web Source
- YouTube Source
- Zendesk Source
- Connector Building Best Practices
Add or Edit a Coveo Twitter Source
Posted by a certain user
Containing certain keywords (hashtags)
Included in a certain list
Included in a certain collection
You want to index content regarding or related to your company. Therefore, you index tweets posted by your company account and by your CEO, as well as relevant keywords such as product, partner, and event names. You could also index existing lists or collections made by your company account or any other user.
Source Key Characteristics
|Twitter version||Latest cloud version||Following available Twitter releases|
|Searchable content types||Users, tweets1, 2, lists, and collections|
|Content update operations||Refresh||Takes place every hour by default. See limitations.|
|Content security options||Determined by source permissions|
1: Tweets posted by protected users (protected tweets) can’t be indexed.
2: Tweet keywords preceded by hashtags (
#) or cashtags (
$), and usernames (preceded by a
@ character) are indexed as tweet metadata.
During a source refresh, deleted items can’t be detected and therefore require a source rescan or rebuild to be updated or removed.
Source refresh can’t be performed if the last refresh, rescan or rebuild didn’t end normally, i.e., the source was stopped, paused, or an exception occurred.
Only the first 140 characters of tweets are indexed.
Media content, such as pictures and videos, isn’t supported at this time.
Add or Edit a Twitter Source
In the Add/Edit a Twitter Source panel, the Configuration tab is selected by default. It contains your source’s general and authentication information, as well as other parameters.
Enter a name for your source.
A source name can’t be modified once it’s saved, therefore be sure to use a short and descriptive name, using letters, numbers, hyphens (
-), and underscores (
_). Avoid spaces and other special characters.
Item Type and Value to Index
Use the Item type drop-down menu to select the type of item to index. Click the plus sign (+) to add items. Available options are:
Under Value to index, you can enter several usernames separated by a comma and a space character. You don’t need to use the preceding
Under Value to index, enter the username of the list creator and the list name as it appears in the list URL. The username and the list name must be formatted as follows:
Under Value to index, enter a string preceded by a hashtag (
#) or a cashtag (
Under Value to index, enter the collection ID. You can find this numerical string in the collection page URL.
https://twitter.com/NYTNow/timelines/576828964162965504, enter collection ID
Character optical recognition (OCR)
If you want Coveo Cloud to extract text from image files or PDF files containing images, check the appropriate box. OCR-extracted text is processed as item data, meaning that it’s fully searchable and will appear in the item Quick View. See Enable Optical Character Recognition for details on this feature.
When adding a source, if you have more than one logical (non-Elasticsearch) index in your organization, select the index in which the retrieved content will be stored (see Leverage Many Coveo Indexes). If your organization only has one index, this drop-down menu isn’t visible and you have no decision to make.
“Content to Include” Section
Select Old items to keep in the index the items that aren’t reindexed following a source configuration change. Unselect the option when you want to delete these items.
If indexing a user, select Mentions, Replies, Retweets, and Users’ followings (tweets of users followed by the users specified under Value to index) to index the corresponding content.
“Content Security” Tab
Select who will be able to access the source items through a Coveo-powered search interface. For details on this parameter, see Content Security.
In the Access tab, determine whether each group and API key can view or edit the source configuration (see Resource Access):
In the Access Level column, select View or Edit for each available group.
On the left-hand side of the tab, if available, click Groups or API Keys to switch lists.
Finish adding or editing your source:
When you want to save your source configuration changes without starting a build/rebuild, such as when you know you want to do other changes soon, click Add Source/Save.
To add the source content or to make your changes effective, on the Sources page, you must click Launch build or Start required rebuild in the source Status column.
When you’re done editing the source and want to make changes effective, click Add and Build Source/Save and Rebuild Source.
Back on the Sources page, you can review the progress of your source addition or modification.
Once the source is built or rebuilt, you can review its content in the Content Browser.
Optionally, consider editing or adding mappings.
You can only manage mapping rules once you build the source (see Refresh, Rescan, or Rebuild Sources).