Entitlements (Coveo for Microsoft Dynamics 365)

In December 2020, the Coveo for Microsoft Dynamics 365 integration will reach its end-of-life and will no longer be supported by Coveo. See Coveo for Microsoft Dynamics 365 End-of-Life for details.

This article presents index item storage, recommendation, and persistent query limits associated with the various Coveo license types and Coveo for Microsoft Dynamics 365 editions.

Storage

The storage allocation for Coveo for Microsoft Dynamics 365 is limited to a certain number of items per Coveo Cloud production organization. An item is an element of content in the Coveo Cloud index such as a Microsoft Dynamics 365 item, a document, an email, an HTML page, or a database record.

Each customer is allocated items based on the queries per month (QPM) specified in the purchase order and the information in the following table.

Allocation type Coveo license type Item allocation per Coveo for Microsoft Dynamics 365 edition
Pro Enterprise
Fixed Per 100 K QPM Per user
Included Customer Engagement 500 K N/A 20 K
Intranets 4 K
Portal 1 M N/A
Additional Minimum increments All 500 K 1 M
Limit 1 M1 N/A

Note 1: For a greater allocation, contact Coveo Sales to upgrade to the Enterprise edition.

Recommendations

The Coveo Machine Learning (Coveo ML) Event Recommendations (ER) feature presents a user with most relevant content consulted by other users with a similar navigation history (see Event Recommendations Feature).

Each Coveo for Microsoft Dynamics 365 Enterprise customer is allocated a limited number of recommendations (expressed in recommendations per month [RPM]) per Coveo Cloud production organization based on the purchase order and information in the following table.

Allocation type Coveo license type Recommendation allocation per Coveo for Microsoft Dynamics 365 editions
Pro Enterprise
Per 100 K QPM Per user Per 100 K QPM Per user
Included Customer Engagement N/A 3 K N/A 4 K
Intranets 500 1 K
Portal 200 K N/A 300 K N/A
Additional Minimum increments All N/A 500 K

Persistent Queries

You can use persistent queries when you want to produce content from relatively static search results and don’t want to impact your query allocation per month (see Understanding Persistent Queries and Rendering Static Content Using Persistent Queries).

Each Coveo for Microsoft Dynamics 365 customer is allocated a limited number of persistent queries (expressed in persistent queries per month (PQPM)) per Coveo Cloud production organization based on the purchase order and information in the following table.

Allocation type Coveo license type Persistent query allocation per Coveo for Microsoft Dynamics 365 editions
Pro Enterprise
Per 100 K QPM
Included Customer Engagement N/A
Intranets
Portal 502 150

Note 2: For a greater allocation, contact Coveo Sales to upgrade to the Enterprise edition.

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