User Can't See the Coveo Components in Coveo for Salesforce

Symptoms

When your users try to access your Coveo components, they’re unable to see them. This can happen either in a community after it was published or in a Visualforce page.

Cause

There are two main possible causes for this issue:

  • You have not granted your users access to your Coveo components.

  • When using Coveo for Salesforce prior to the May 2017 release (2.41), Lightning Locker is enabled.

Resolution

Depending on the cause of your issue, you need to follow these steps:

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