Insight Panel Refuses to Display

After installing your Insight panel, it is possible that you see a blank panel instead of your expected results. You might also notice that, in the console of your browser, you get the following error:

Refused to display '<your Salesforce organization URL>' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'

Getting this error means that clickjack protection for Visualforce pages is enabled in your Salesforce organization.

Disable Clickjack Protection for Visualforce Pages

To have the Insight Panel function, you need to disable clickjack protection for Visualforce pages.

  1. Connect to your Salesforce organization with an administrator account.
  2. In Setup, go to Administer > Security Controls > Session Settings.
  3. Under Clickjack Protection, deselect Enable clickjack protection for customer Visualforce pages with standard headers.
  4. Save the new settings.
  5. In your console, verify that your Insight Panel now works.