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Troubleshooting
- Free Edition General Troubleshooting Steps
- Search Interface Does Not Return the Expected Results in the Coveo for Salesforce Pro or Enterprise Edition
- Enabling the Interface Editor in Your Salesforce Organization
- Coveo Search Page Fails to Load After Upgrade
- Insight Panel Refuses to Display
- Unable to Install the Coveo Lightning Component for Community Cloud
- Something Went Wrong Message When Selecting a Value in the Created By Facet
- Error When Adding or Accessing Coveo Components in a Lightning Community
- Error While Performing JWT Flow for the Requested User When Using Customer Community or Portal User With the Coveo for Salesforce Free Edition
- Filtering on NetworkScope Returns UnsupportedQueryExpressionException
- Getting a MALFORMED\_SEARCH Error When Selecting a Tab With the Coveo for Salesforce Free Edition
- Cannot See Values When Using an Existing Field in a Facet
- Unknown Page for the Current Site Configuration Error With Coveo Lightning Components
- Coveo Object Unavailable in Lightning Component
- The Feature is Not Activated for Your Organization
- The Search Token is Invalid in the Health Check Page
- An Unexpected Error Has Occurred In the Coveo Health Check Page After Deleting Coveo Cloud Organization
- Uncaught-DOMException-Failed-to-read-the-'responseText'-property-from-'XMLHttpRequest' Error Message When Using a Component
- Infinite Loading When Trying to Preview a Document in a Quick View
- Access Token Update Required
Error When Adding or Accessing Coveo Components in a Lightning Community
Coveo for Salesforce 2.41 (May 2017)
Symptoms
When adding or accessing a Coveo component in your Lightning community, you get the following error:
Action failed: CoveoV2$Base$controller$executeComponentInitilization [Cannot read property 'getComponentType' of undefined]
Cause
This issue arises when Lightning Locker is enabled in your community alongside Coveo components.
This is because Coveo doesn’t currently support the use of Lightning Locker in communities (see Coveo for Salesforce Overview).
Resolution
You need to disable Lightning Locker in your Lightning community.
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In Salesforce, in Setup, search for and select Critical Updates (Build > Critical Updates).
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Deactivate Lightning LockerService Security.
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Next to Enable Lightning LockerService Security, select Deactivate.
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On the Deactivate Update page, select Deactivate.
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