The Search Token is Invalid in the Health Check Page

Free edition only

Coveo for Salesforce 3 (May 2018)

Symptoms

When entering an invalid search token to test your search page in your Health Check page (see Accessing the Health Check Page), you might encounter the following message:

The Search Token is invalid. Failed to execute 'atob' on 'Window': The string to be decoded is not correctly encoded.

Cause

This issue arises when the entered search token is invalid. You may not have entered the entire search token or you did not choose the right one.

Resolution

If you did not enter the right search token, you should try to copy and paste it again, or you can follow the instructions to find the right search token (see Accessing the Health Check Page).